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Hitting Send
A blog about communication and writing for work.


How to Create Valuable Thought Leadership Content: 4 Easy Steps
You’re good at your job, and you prove your expertise daily to colleagues, clients, and customers. That should be enough, right? Well, not quite. Today’s leaders are also expected to contribute thought leadership, as it’s proven to drive revenue and engagement while increasing trust with employees and stakeholders. In fact, the annual value of thought leadership is said to be $2.7 million, rising to $3.6 million among Fortune 100 executives. And here’s the kicker. Althou
Apr 18, 20254 min read


Poor Communication is Costing Companies Millions: This is the Solution
Studies show that poor communication can cost a company with over 100,000 employees an average of $62.4 million per year . Even smaller...
Apr 18, 20254 min read


5 Tips for Defending Yourself in a Work Email
Imagine this scenario: You’re settling in at the home-office, sipping your second cup of coffee and scrolling through morning emails, when you click on one that makes your heart drop. It’s your boss. A big client you manage is disappointed and unsatisfied. The finger is being pointed directly at you and your boss wants to know how you plan on fixing it. Feelings of confusion, rage, shame, even embarrassment start building up inside of you as you prepare to respond. Even if yo
Jan 27, 20213 min read
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